Accessibility

Accessibility statement for Health and Care Research Wales

This accessibility statement applies to healthandcareresearch.org

This website is run by Health and Care Research Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch:

healthandcareresearch@wales.nhs.uk

02920 230457

Health and Care Research Wales
Castlebridge 4
15-19 Cowbridge Road East
Cardiff
CF11 9AB

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

healthandcareresearch@wales.nhs.uk

02920 230457

Health and Care Research Wales
Castebridge 4
15-19 Cowbridge Road East
Cardiff
CF11 9AB

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our office has an audio induction loop, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Health and Care Research Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].
Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

Preparation of this accessibility statement

This statement was prepared on 7 October 2020. It was last reviewed on 7 October 2020.
This website was last tested on 7 October 2020. The test was carried out by [add name of organisation that carried out test, or indicate that you did your own testing].
We used this approach to decide on a sample of pages to test [add link to explanation of how you decided which pages to test].
You can read the full accessibility test report [add link to report].

Cookies 

Use of cookies by Health and Care Research Wales

Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, we use language cookies to know what language you would like the web site displayed to you in, we also use YouTube cookies to embed videos in pages and Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by Health and Care Research Wales includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:

Cookie    Purpose    Expires

_hash    

These cookies are set to allow us to identify the status of a user on our website and are generally used across the web for things such as log-in routines and shopping baskets.    

40 days

PHPSESSID    

This cookie stores the identifier for your current session in PHP.  

At end of session

CSRF token    

Cross-Site Request Forgery (CSRF) is an attack that forces a user to perform unwanted actions on a website (for example your data could be hijacked and used to perform tasks). This cookie is required to protect users from a CSRF attack and allows us to mask your data.    

At end of session

events-calendar    

This is related to the events calendar on the website to save the users preference to whether they see a list or calendar view. The site detects what device they are using, sets the JSESSIONID as a cookie, and then sets an event calendar cookie.    

7 days

JSESSIONID    

This is created when using JSP pages which is part of this sites mobile detect. It detects what device is being used.    

30 minutes

Cookieselection    

This is related to the popup modal that appears on the site so when the user clicks off or completes the modal they don't see it again.    

7 days

Wingify:_vwo_uuid_v2    

This cookie is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. 

1 year


Google Analytics:
_ga 
_gid 
_gat    

These cookies above are used by Google Analytics to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from geographically, and the pages they have visited, the devices and browsers the visitor is using.    

2 years
24 hours
end of session
 
Web browsers allow some control of cookies through browser settings. To find out more about cookies and how to manage them, visit www.allaboutcookies.org.