Accessibility

Accessibility Statement

Health and Care Research Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to www.healthandcareresearchwales.org

We want as many people as possible to be able to use this website.

You will be able to edit the viewing settings on your device or browser to make it easier to use the website.

For example, you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

  • non-compliance with the accessibility regulations
     
    • The following issues have been resolved where possible, however, a limited number of pages may still be affected.
       
      • WCAG 4.2.1 Name, Role, Value: aria-hidden elements must not be focusable nor contain focusable elements.
         
      • WCAG 1.4.3 Contrast (minimum): Elements must have sufficient colour contrast: The green used as part of our brand colours does not provide a sufficient colour contrast when used as text on a grey background. The colour has been changed to a darker version to increase the contrast. There may still be some areas where the colour has not been changed.
         
      • WCAG 1.4.10 Reflow: 400% & mobile view: 
        • in mobile view headings may be partly cut off
        • at 400% zoom user may have to scroll horizontally to view the full page content
        • at 400% zoom links in side bar may be partly obscured
        • at 400% zoom + button next to text may partially overlay text
  • the content is not within the scope of the accessibility regulations
     
    • PDFs and other documents

      The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services

      Any new PDFs or Word documents we publish will meet accessibility standards.
       
    • Live video

      We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 7 October 2020. It was last reviewed on 23 January 2024.

This website was last tested in January 2024. The test was carried out by Hoffi following changes made to the website in response to a report received from website monitoring team with the Government Digital Service (October 2023). The test included automatic and manual review of the website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch:

healthandcareresearch@wales.nhs.uk

02920 230457

Health and Care Research Wales
Castlebridge 5
15-19 Cowbridge Road East
Cardiff
CF11 9AB

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems or need any help please contact us: 

healthandcareresearch@wales.nhs.uk

02920 230457

Health and Care Research Wales
Castlebridge 5
15-19 Cowbridge Road East
Cardiff
CF11 9AB

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Visiting us in person

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter or Welsh language interpreter if required.

Welsh Language

Content on healthandcareresearchwales.org is provided in English and Welsh where possible.

Exemptions:

Technical documents are not provided in Welsh and are exempt from translation requirements.

Links to documents / content provided by external organisations where translation responsibility lies with that organisation or where the organisation is outside of Wales.

Review

This website will be reassessed annually to keep up with the latest changes to the WCAG guidance - next review date: November 2024.