Member Support Administrator - Health and Care Research Wales

A unique and exciting fixed term secondment opportunity has arisen for an exceptional individual to be appointed as a Band 4 Member Support Administrator.

This is a part time (0.8 WTE) post available as a fixed term contract or secondment for 2 years. 

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

This role will suit a self-motivated individual who can work under their own initiative under general oversight and direction from the line manager, and display a high level of tact, diplomacy and emotional intelligence.

This role will require collaborative working with a range of stakeholders internal and external, though primarily with Research Ethics Committee Chairs and members and staff from Approval Operations.

The post-holder will be required to undertake significant levels of routine administrative procedures with a high level of attention to detail and accuracy. 

Main duties of the job

The key duties as follows: 

• Receiving and managing sensitive and confidential personal information relating to applications for Research Ethics Committee membership and the payment of expenses to volunteer members. 
• Liaising with Research Ethics Committee Chairs, Health and Care Research Wales and Health Research Authority staff relating to interview panels. 
• Communicating with operations staff, volunteer members and Research Ethics Committee Chairs in relation to booking travel, venues and catering as required.
• Liaising with finance team, members and Chairs regarding expenses 
• Keeping a strong customer service focus at all times 
• Attention to detail in the preparation and booking of meeting rooms including setting up of VC equipment on behalf of office staff, volunteer members and external stakeholders